Contact information
Contact Us
If you have any questions regarding our survival gear, ferrocerium specifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Ferro Trek |
| Website: | ferotrek.store |
| Email: | support@ferotrek.store |
| Phone: | +61 489 967 725 |
| Business Address: | 198 Trafalgar Lane, Annandale, New South Wales 2038, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned gear or parcels to this address without obtaining an authorized return warehouse address from our support team first.